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Dropbox Engineering Career Framework

M6 Engineering Director

I deliver results against a strategic company-level business objective or key component of the EPD mission

Scope Area of ownership and level of autonomy / ambiguity

  • I am fully accountable for delivering results against a strategic objective directly supporting a company or EPD level business objective over a one to two year time horizon.
  • I am able to masterfully guide my org to impactful outcomes in the face of significant organizational, strategic and technical ambiguity and change.

Collaborative Reach Organizational reach and extent of influence

  • I actively up-level engineering and partner functions through organizational, people, and process insights and initiatives.
  • I anticipate challenges and influence the direction of the entire engineering organization and at times EPD as a whole.

Impact Levers Organizational levers typically exercised to achieve business impact

  • I hold myself and the managers reporting to me accountable for the inspection, oversight, prioritization and delivery of the results needed by the organization.
  • I work closely with cross-functional partners to conceive of, articulate and motivate long-term business strategy for my area.
  • I drive the full talent lifecycle for my org, holding myself and my managers accountable for creating a healthy culture of support, growth and excitement that empowers our teams to deliver at a high level.

🏆 Results

Impact

  • I drive the most important long-term priorities for the company that create the highest value for my customer
  • I know when to shut down company-wide initiatives that don't create value and how to re-structure my team's or org's roles and goals
  • I know which levers to pull to drive meaningful results, and consider company-wide implications of my team's work
  • I am accountable for ensuring that results do not come at the expense of long-term growth, retention, or psychological safety within cross-functional teams in my organization

Ownership

  • I have a sense of responsibility, and obligation to act on opportunities I see across the company
  • I am accountable for the inspection, oversight, and pruning of the portfolio of projects within my domain and hold managers reporting to me accountable for delivering the results needed by the organization
  • I am ultimately accountable for the alignment between the portfolio of projects in my domain, and Dropbox’s business objectives

Decision Making

  • I act thoughtfully, and decisively in critical situations even when making challenging or unpopular decisions
  • I ensure that investments are appropriately prioritized across my portfolio of projects and Dropbox’s business objectives

Operational Excellence

  • I ensure the right balance of operational excellence, innovation, and speed across teams against company-level goals

🌟 Direction

  • Agility

  • I drive transformation for the company, help other leaders champion change, and generate excitement for change across Dropbox

Innovation

  • I push boundaries and generate ideas—even if they are risky—that drive the greatest company-wide, and customer impact
  • I create an environment that fosters innovation, and helps Dropboxers take smart risks, own the outcomes, and learn from failures

Strategy

  • I deeply understand what is happening in the business and in the market. I use this understanding to work with my cross-functional partners to define a long-term vision for my team or org
  • I anticipate challenges for and influence the direction of my teams or org, even when faced with significant misalignment, to execute work toward that vision
  • I effectively and broadly evangelize my strategy to remove roadblocks and ensure my team executes consistently against the direction I lay out
  • I am able to resolve cross-engineering misalignments blocking decisions on strategic choices with long-term consequences

🌳 Talent

Personal Growth

  • I have self-awareness and connect with others with empathy
  • I proactively ask for feedback from those I work with and have self-awareness about my strengths, and take actions on my development areas
  • I drive discussions with my manager about aspirational goals, and seek out opportunities to learn and grow
  • I invest time in being a better manager and leader

Hiring and Talent Development

  • I attract senior and diverse talent across a broad range of backgrounds, experiences, locations to Dropbox and have strong followership across the company
  • I am actively involved in interviewing and assessing senior and leadership candidates. I am a debrief mod for senior candidates and a leader in hiring committee. I look holistically at our hiring processes/standards and help drive improvements
  • I take a holistic approach to talent engagement, and retention across my teams/org
  • I successfully drive the full talent lifecycle for my group, including hiring, culture-building, growth, performance management and retention
  • I actively initiate and lead cross-org initiatives that improves processes, people experiences, and technologies for people across the company
  • I champion a high-performance culture across the company, create an environment for continuous growth and development, and identify career opportunities for Dropboxers across teams ensuring they are well leveraged
  • I am an expert at growing great managers both able to effectively run their teams and who can themselves grow great managers

Organizational Design

  • I have a clear succession plan, and build a strong bench that sets my team up for success in the future for key roles on my team with a long-term view
  • I invest in developing a pipeline of future leaders for Dropbox
  • I help prioritize, and structure the engineering organization to successfully execute against a portfolio of investments
  • I ensure projects are staffed appropriately to set them up for success, placing my strongest technical leaders where they are the most needed and impactful

🌈 Culture

Collaboration

  • I remove barriers to collaboration across Dropbox
  • I influence, and build relationships with leaders across the company while expertly navigating organizational dynamics

Organizational Health

  • I sponsor community-building efforts and inclusion initiatives
  • I have a strong grasp of organization design, and know when to apply small or large changes to increase results or team health
  • I am able to debug and address the vast majority of organizational health issues
  • I practice vigilance in surfacing cultural issues that might not be explicitly raised to me. I proactively solicit feedback from my team on culture and leverage tools at hand (e.g. Pulse, Soapbox) to gain deeper insight into my team
  • When I become aware of any lapse in my team’s culture, I communicate and work with my leadership team follow through on plans to correct and prevent recurrence of the lapse
  • I practice the Dropbox Diversity Commitments on a regular basis

Communication

  • I communicate complex, challenging, or unpopular ideas with poise and conviction, and gain commitment from others
  • I write crisp narratives to create understanding, influence others, and enable effective decision-making across my org
  • I engage in executive-level communications and represent Dropbox effectively in external forums

Culture Leader

  • I create an environment of psychological safety to support connection, empathy, and healthy conflict
  • I shape Dropbox's culture and personify Dropbox core values. I work to elevate existing standards while coaching my other reports on how to do the same
  • I help orgs foster relationships across Dropbox, creating connection and inclusion across different orgs at Dropbox

🦉 Craft

Business Acumen

  • I stay current on Dropbox’s business, product, customers, and competitive market
  • Dropbox’s strategy and business priorities inform my and my org's priorities

Architecture Design

  • I’m capable of reviewing the overall health and engineering quality of a system or collection of features - including requiring regular health reviews, reviewing key metrics, test strategy and ensuring that the health and maintenance of my organization's systems

Technical Strategy

  • I hold my team accountable for alignment of the software and systems in my area to overall technical strategy, making tradeoffs where appropriate in consultation with staff and principal engineers