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Dropbox Engineering Career Framework
Overview
What is Impact?

IC1 Reliability Engineer

I take direction from my team to automate and understand the systems

Scope Area of ownership and level of autonomy / ambiguity

  • I execute on defined tasks and contribute to solving problems with defined solutions.

Collaborative Reach Organizational reach and extent of influence

  • I work within the scope of my team with specific guidance from my manager/TL

Impact Levers Technical levers typically exercised to achieve business impact

  • Craft - I primarily focus on improving my craft as an engineer

๐Ÿ† Results

Impact

  • I work with my manager to prioritize tasks that add the most value and deliver high-quality results for my customer
  • I understand and effectively participate in the core processes of my team (planning, on-call rotations, bug triage, metrics review, etc)

Ownership

  • I follow through on my commitments, take responsibility for my work, and deliver my work on time
  • I ask questions to clarify expectations
  • I own my failures and learn from them

Decision Making

  • I escalate to my manager when I get stuck and reflect on ways that I can improve from my mistakes

๐ŸŒŸ Direction

Agility / Innovation

  • I share new ideas and can adapt my work when circumstances change

๐ŸŒณ Talent

Personal growth

  • I'm open to and act upon feedback from my manager and peers

  • I'm gaining self-awareness about my strengths and areas for development

  • I have a high standard of excellence for my work

Talent Development

  • I am learning to interview and assess candidates to help us build a diverse and talented team. I consistently provide timely, detailed, and evidence-based interview feedback.
  • I am able to represent my teamโ€™s initiatives and goals to candidates in a compelling way

๐ŸŒˆ Culture

Collaboration

  • I can effectively collaborate to get work done
  • I work with my manager to manage conflict with empathy in mind

Organizational Health

  • I listen to different perspectives and I remove biases from my words and actions
  • I practice the Dropbox Diversity Commitments on a regular basis

Communication

  • I write and speak clearly
  • I listen to understand others and ask clarifying questions
  • I share relevant information on my project including difficult task-level trade-offs that impact the product to my manager and team (including product/business partners).

๐Ÿฆ‰ Craft

As a entry level Reliability Engineer, my primary craft focus is on learning the fundamentals of sustainably operating services and systems with a focus on reliability, efficiency, automation, and debugging coupled with gaining familiarity with the technologies in my area of work, and learning to work against plans and schedules.

Systems Fluency

  • I understand the basics of OS or networks, or hardware and can quickly debug basic system issues.
  • I am learning to understand a typical full stack application (client/load-balancer/frontend/backend/DB) and use the right tools to troubleshoot system issues.
  • I automate simple tasks to reduce the toil in operating systems efficiently.
  • I identify and suggest improvements to system utilization.

Code Fluency

  • I translate ideas into clear code, written to be read as well as executed.
  • My code is free of glaring errors - bugs are in edge cases or design, not mainline paths - and is well documented and well tested with appropriate use of manual vs automated tests.
  • Iโ€™m capable of reading and navigating functions and classes/modules that I didnโ€™t write.