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Dropbox Engineering Career Framework
IC1 Reliability Engineer
I take direction from my team to automate and understand the systems
Scope
Area of ownership and level of autonomy / ambiguity
Collaborative Reach
Organizational reach and extent of influence
Impact Levers
Technical levers typically exercised to achieve business impact
  • I execute on defined tasks and contribute to solving problems with defined solutions.
  • I work within the scope of my team with specific guidance from my manager/TL
  • Craft - I primarily focus on improving my craft as an engineer

trophy Results

Responsibility
Key Behaviors
Impact
  • I work with my manager to prioritize tasks that add the most value and deliver high-quality results for my customer
  • I understand and effectively participate in the core processes of my team (planning, on-call rotations, bug triage, metrics review, etc)
Ownership
  • I follow through on my commitments, take responsibility for my work, and deliver my work on time
  • I ask questions to clarify expectations 
  • I own my failures and learn from them
Decision Making
  • I escalate to my manager when I get stuck and reflect on ways that I can improve from my mistakes

glowing star Direction

Responsibility
Key behaviors
Agility / Innovation
  • I share new ideas and can adapt my work when circumstances change

deciduous tree Talent

Responsibility
Key Behaviors
Personal growth 
  • I'm open to and act upon feedback from my manager and peers
  • I'm gaining self-awareness about my strengths and areas for development
  • I have a high standard of excellence for my work
Hiring
 
  • I am learning to interview and assess candidates to help us build a diverse and talented team. I consistently provide timely, detailed, and evidence-based interview feedback.
  • I am able to represent my team’s initiatives and goals to candidates in a compelling way

rainbow Culture

Responsibility
Key Behaviors
Collaboration
  • I can effectively collaborate to get work done
  • I work with my manager to manage conflict with empathy in mind
Organizational health
  • I listen to different perspectives and I remove biases from my words and actions 
  • I practice the Dropbox Diversity Commitments on a regular basis
Communication
  • I write and speak clearly
  • I listen to understand others and ask clarifying questions
  • I share relevant information on my project including difficult task-level trade-offs that impact the product to my manager and team (including product/business partners).

owl Craft

As a entry level Reliability Engineer, my primary craft focus is on learning the fundamentals of sustainably operating services and systems with a focus on reliability, efficiency, automation, and debugging coupled with gaining familiarity with the technologies in my area of work, and learning to work against plans and schedules.
Responsibility
Key Behaviors
Systems Fluency
  • I understand the basics of OS or networks, or hardware and can quickly debug basic system issues
  • I am learning to understand a typical full stack application (client/load-balancer/frontend/backend/DB) and use the right tools to troubleshoot system issues.
  • I automate simple tasks to reduce the toil in operating systems efficiently.
  • I identify and suggest improvements to system utilization.
Code Fluency
  • I translate ideas into clear code, written to be read as well as executed.
  • My code is free of glaring errors - bugs are in edge cases or design, not mainline paths - and is well documented and well tested with appropriate use of manual vs automated tests.
  • I’m capable of reading and navigating functions and classes/modules that I didn’t write.